Operations

Fidelity Gold Refinery’s (FGR) core business currently encompasses the following:

Gold buying and Gold refining operations

Gold Operations

Fidelity Gold Refinery (Pvt) Ltd is licensed to buy gold from large scale producers, small scale producers and holders of gold buying permits. The customer has an option to select the assay method for a particular deposit or the specific gravity method. If the customer opts for the fire assay method, payment will be made after the analysis which is carried out at the Head Office in Harare. Samples obtained after melting are accurately analysed using the internationally recognised fire assay technique. Results obtained are in the region of 1 part per thousand tolerances. However, for the specific gravity method, payment is actioned on the spot. The specific gravity method is used particularly in areas outside Harare.

Gold Refining

The refinery has the capacity to refine gold to purities of 99.5% and above using the following refining techniques:

  • Miller chlorination process
  • Electrolytic refining process
  • Aqua regia refining process

Gold Buying

FGR has decentralised its buying activities from Harare to cover the entire country, thereby significantly reducing the security risks associated with transporting gold for the small scale sector. The customer has an option to select the assay method for a particular deposit or the specific gravity method. Gold delivered to the centres is paid for on the spot after carrying out a specific gravity determination of the gold content. However, if the miner opts for the fire assay method, payment will then be made after the analysis which is carried out at the Head Office in Harare.

FGR’s Payment Method/ Model

FGR has two transanctional  models: i.e. Cash model (USD) and the Hybrid model (60% Nostro and 40% Local currency). The Local currency remains available to the producer for their import requirements and also facilitates other foreign exchange and trade transactions of national importance, e.g. purchasing of medicines for hospitals, buying fuel for the country, importation of inputs- for water purification, mining, manufacturing and other national beneficiation projects. All this and more can only be achieved if available mineral resources mined are sold using the formal channel. However, if miners opt to sell gold to the parallel market, valuable foreign currency is lost with detrimental effects to social service delivery and economic performance coherence. The end result will lead to the crippling of the economy and suffering on the entire nation as critical requirements will not be met. So consider the bigger picture and play your part for the national good.

Gold Buying Centres

The company has decentralised its buying activities from Harare to cover all gold producing regions within the country, thereby significantly reducing the security risks associated with transporting gold over long distances. The company has also appointed Gold Buying agents to conveniently mop gold produced in outlying areas and also from artisanal miners.

The current gold buying centres are:

Bulawayo

Address: ZB Bank Fife Street Branch Corner 10th Ave / Fife St
Phone: +263 292 880175/80, +263 292 68766
Email: bulawayo@fpr.co.zw

Bindura

Address: ZB Bank No 28 Robert Mugabe Way
Phone: +263 66 2106854
Email: bindura@fpr.co.zw

Chinhoyi

Address: ZB Bank No 47 Magamba Way
Phone: +263 67 2121010
Email: chinhoyi@fpr.co.zw

Gwanda

Address: ZB Bank Shop No 8 NSSA Complex
Phone: +263 284 20957
Email: gwanda@fpr.co.zw

Gweru

Address: ZB Bank No 69 Robert Mugabe Way
Phone: +263 54 2220328
Email: gweru@fpr.co.zw

Filabusi

Address: Agribank 177 Mthwakazi
Phone: +263 84 2801527
Email: filabusi@fpr.co.zw

Kadoma

Address: ZB Bank No 42 Robert Mugabe Street
Phone: +263 68 212004
Email: kadoma@fpr.co.zw

Kwekwe

Address: ZB Bank No 90 Robert Mugabe Way
Phone: +263 55 2526084
Email: kwekwe@fpr.co.zw

Masvingo

Address: ZB Bank No 39 Robert Mugabe Way
Phone: +263 39 22265288
Email: masvingo@fpr.co.zw

Mutare

Address: ZB Bank 88 Herbert Chitepo Street
Phone: +263 20 2061006
Email: mutare@fpr.co.zw

Zvishavane

Address: ZB Bank No 86 Robert Mugabe Way
Phone: +263 39 2353539
Email: zvishavane@fpr.co.zw

Shurugwi

Address: ZB Bank No 287/288 Beit Street
Phone: +263  774 111 473
Email: shurugwi@fpr.co.zw

Makaha Mutoko

Address: Shije Shopping Centre, Makaha
Phone: +263 772 908 870
Email: makaha@fpr.co.zw

Mt Darwin

Address: Cnr. Hospital/Bindura Rd Mt Darwin
Phone: +263 78 488 4076
Email:

Shamva

Address: Shamva Country Club
Phone: +263 772 565 712
Email: shamva@fpr.co.zw

Ngundu

Address: Ngungu Halt Post Office

Phone:
Email:

Chegutu

Address: CBZ Bank, No 116 Queen Street 
Phone: +263  773 736 796
Email: chegutu@fpr.co.zw

Mberengwa

Address: Mberengewa Township Post Office 
Phone: 
Email:

Maphisa

Address: ZB Bank Fife Street Branch Corner 10th Ave / Fife St
Phone: +263 292 880175/80, +263 292 68766
Email: maphisa@fpr.co.zw

At FGR, we are committed to providing you with the best service, no matter where you are. If you require support or assistance in the Southern or Northern Regions, please don't hesitate to reach out to our dedicated contacts listed below. We’re here to help and ensure your experience with us is seamless.

Mr Bhekilizwe Manyathela

Cell: +263 772 950 426

Email: bmanyathela@fpr.co.zw

Mr Brian Maradze

Cell: +263 774 111 473

Email: bmaradze@fpr.co.zw

Useful Links

2023 Annual Report
2022 Annual Report
Policies & Procedures
Useful Links
Corporate Profile
Applications
Open chat
Chat with us